A priority for the Trump administration is to rid the food system of artificial dyes. Here’s what experts say about if FD&Cs are safe to consume.

The market shrugged off the University of Michigan’s latest consumer sentiment survey, but Rosenberg Research's David Rosenberg sure didn’t. In a note on Friday, Rosenberg called it “the worst ...

BNY Mellon Research Growth Fund (Class A at NAV) underperformed its benchmark during Q4 2024. Click here to read the full ...

To help retailers better harness the power and potential of consumers’ first-party data, leading customer engagement platform ...

Online labor platforms increasingly rely on customer ratings to evaluate worker performance, yet these systems and their ...

A shift in consumer behavior suggests that brands may need to rethink their approach to social media marketing.

Nearly two-thirds of consumers surveyed see AI’s potential to increase the quality and speed of customer service. Genesys has released its latest research report The State of Customer Experience – ...

Companies fail at customer-centric sales strategies when relying on assumptions instead of listening. Businesses that ...

Coveo Commerce’s Peter Curran talks to WWD about how gen AI could close the gap between online and in-person shopping.

Capgemini research finds 74% of cardholders dissatisfied as banks struggle with digital experience and onboarding friction ...

What questions are effective for uncovering emotional pain points, revealing existing processes, and directly identifying bottlenecks? Learn how to address pain points and define success metrics to ...

QuestionPro and MarketCulture Partner QuestionPro and MarketCulture have announced a strategic partnership that empowers ...