Starbucks worker says baristas have a ‘panic button’ behind the counter, but it won’t be enough to quell angry customers after open-door policy reversal
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...
Starbucks is instructing workers in de-escalation so they can peacefully reserve bathrooms for paying-customers only
A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...
Starbucks is changing its loyalty scheme — and it'll be easier to get free coffee
Starbucks fans, a big change is coming to the coffee chain’s loyalty scheme later this week, and it’ll impact the stars ...
Starbucks’ policy change flushes out a debate over public restroom access
Starbucks’ decision to restrict its restrooms to paying customers has flushed out a wider problem: a patchwork of restroom ...
Starbucks proves it was never really a ‘third place’
Starbucks surprised many with its new code of conduct for customers. Turns out it was a luxury brand all along.
Restaurant Business16h
Starbucks sues a former executive over $830K
The coffee shop giant claims that a former senior vice president left only after a few months and didn’t earn his full sign-on bonus.
Mission Local19h
An S.F. neighborhood is offering whatever it can to save a Starbucks
It may be a cautionary tale for the city’s plan to revitalize the economic fortunes of downtown by converting office buildings into housing.
Luckin Coffee beat Starbucks in China. It’s now taking its playbook overseas to markets like Malaysia
The chain is expected to copy its successful China playbook of promotions and steep discounts in Malaysia. To commemorate the ...
Starbucks reverses its open-door policy, requiring people to make a purchase if they want to stay
Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...
Carlsbad-based Bitchin’ Sauce recently landed a dream account: Starbucks. Here’s how they did it.
Starbucks ordered the dip after Starr Edwards, the CEO and co-founder of Bitchin’ Sauce, and her team pitched executives in ...
Starbucks (SBUX) Gets a Sell from Jefferies
Jefferies analyst Andy Barish maintained a Sell rating on Starbucks (SBUX – Research Report) today and set a price target of $76.00. The ...
Man accused of hiding camera inside Las Vegas Starbucks bathroom
On Jan. 20 a Las Vegas Metro Police officer responded to reports of a suspicious person at the Starbucks located at 3755 Spring Mountain Rd. Las Vegas.